Concierge Support

Meaningful Change.

Designed Around You.

Discreet, strategic, and entirely personalized therapy, coaching, and consulting for individuals, couples, and families who want results that last.

CONCIERGE SUPPORT

Austin Therapy, Coaching, and Consulting provides a highly personalized, discreet, and flexible level of support for clients whose lives, responsibilities, or circumstances require something beyond a traditional weekly appointment.

Designed around the individual client, concierge support allows for greater availability, scheduling flexibility, privacy, and strategic involvement—with support that can adapt to travel, demanding schedules, changing circumstances, and complex personal or professional needs.

WHO IT’S FOR

Concierge work may be especially useful for:

  • Executives, business owners, and high-demand professionals whose schedules, travel, or responsibilities require greater flexibility

  • Clients who travel frequently or work across multiple time zones and need support that can adapt accordingly

  • Public figures, executives, entertainers, creators, and other high-profile individuals who require an elevated level of privacy and discretion

  • Couples and families navigating complex relational, professional, or family dynamics

  • Individuals moving through significant transitions or high-stakes decisions

  • Clients who need greater access, responsiveness, or continuity of support than a traditional weekly appointment structure provides

WHAT IT MAY INCLUDE

Support is tailored to the circumstances and may include:

  • Zoom sessions scheduled with greater flexibility around demanding calendars, travel, or changing circumstances

  • Strategic calls between sessions for timely guidance, decision-making, or support when something important arises

  • Additional weekly sessions when appropriate during periods that require more consistent or intensive support

  • Limited in-person support when circumstances, location, and availability make it appropriate

  • Communication and relationship support for couples, families, leadership teams, or other important interpersonal dynamics

  • Implementation and accountability to help move insight into action and keep important changes from stalling

  • Goal development and decision-making for complex personal, professional, relational, or leadership choices

  • Support through complex or rapidly changing situations when circumstances evolve quickly and a traditional weekly structure is not enough

  • Flexible scheduling across travel and time zones for clients whose work or lifestyle requires a more adaptable approach

  • Enhanced privacy and discretion for clients whose professional, public, or personal circumstances require an especially confidential level of support

  • Continuity of support during travel, transitions, or high-demand periods so the work can continue even when life does not follow a predictable schedule

LOGISTICS & STRUCTURE

  • All concierge engagements begin with a private consultation to discuss your needs, expectations, and whether the service is the right fit.

  • Concierge services require a minimum two-month commitment to provide sufficient continuity for meaningful work and implementation.

  • Services are structured by retainer, with the specific level of access and support determined by the needs of the engagement.

  • Please note that concierge services are in high demand. If I do not have availability at the time of your inquiry, I will offer the option to join a waitlist and will reach out as space becomes available.

  • Scope, communication, scheduling, access, expectations, and investment are established together before beginning.

  • Concierge support is not emergency or crisis care and does not replace emergency services, crisis intervention, medical or psychiatric emergency care, law enforcement, or other urgent-response resources.

CONCIERGE SERVICES INQUIRY

Concierge services are offered for clients seeking a more involved and highly personalized level of support.

Please complete this form with a brief overview of what you are navigating and the type of support you may need. You may share as much or as little as you are comfortable with here. The purpose of this form is to help determine whether concierge support may be an appropriate fit.

Because this work requires increased availability, preparation, and strategic involvement, services are structured by retainer. Scope, availability, expectations, and investment are discussed privately during consultation.

Real People, Real Feedback:

“I came to Johanna after being completely obliterated online over one stupid mistake. I was terrified I had ruined my credibility, my business, and everything I had built. I needed help, but honestly had no idea what to do next—and discretion was incredibly important to me.

Johanna helped me separate the noise from what was actually true, stop making decisions from fear, and reconnect with who I really was underneath all of it.

During our work together, something shifted. I became more confident, more grounded, and much more authentic in how I showed up—personally and publicly. That transformation translated so strongly that other people noticed it. My audience changed with me. My business grew. People started asking me all the time, ‘What happened to you? How did you make this transformation?’

I tell them, ‘I had a magical unicorn come along and set me straight.’

What I thought might destroy my career ended up becoming the catalyst for the most successful and authentic version of myself I’ve ever been.”

— A.L., Influencer & Entrepreneur

“Our family was on the verge of crisis and needed an especially deft hand to bring some difficult personalities to the table. We were referred to Johanna, and she came in calm, friendly, and incredibly strategic. She was brilliant—straight to the point and fearless.

She understood the pressure surrounding our family without ever making it the focus. Instead, she gave us communication skills we could use on the spot, helped us get through some very difficult conversations, and somehow had us laughing together by the end.

We felt supported, resolved long-standing issues, made important decisions together, and started a completely new chapter in how we function as a family.”

— Austin, TX

“I can finally talk openly and have real, intelligent, strategic support for processing work and life in general. I manage a lot of people, carry a lot of stress, and when I found Johanna, I was basically a pressure cooker.

In the beginning, I used a lot of 15-minute boosters. We would literally role-play whatever difficult conversation I had coming up—meeting prep, firing someone, handling a staff complaint, giving difficult feedback. We practiced it on the spot until I knew exactly how I wanted to handle it.

Fast forward, I have stopped reacting to everything and learned how to manage everything coming at me in a new way. I’m basically a communication ninja now which believe or not changes everything.

I always look forward to our check-ins because they keep me from losing sight of myself in the middle of all the chaos. I can process work and life with her before it compounds into high blood pressure.

I’ve also become so fucking honest and real with her, and there is zero judgment. That’s a rush.

She’ll give you homework, she’ll give you real feedback straight out of the gate, and she absolutely will not just tell you what you want to hear. She’s also funny, and she definitely doesn’t care if you swear.

I’m keeping her on retainer for as long as she’ll have me. It’s like having a personal vicar.”

— J.C., Executive, Current Client, Austin, TX

*Reviews came from clients who wanted to share their a bit about their experience in working with me in response to my request for feedback for this site. Given the nature of this business I appreciate, with all of my heart, all of the lovely letters that came back in response to my email. I could not get them all on the site but love them all! Please note, as promised, names were changed and some text was edited for length (I’m talking to you J.C. ;)